We'd rather have our accountant in-house. Why outsource?
Being in the building and being accountable are different things. An in-house hire gives you proximity; it also gives you a single point of failure, no independent review of their work, and a search to run every time they leave. Our Dedicated Accounting Department gives you a full-time specialist who knows your portfolio, a U.S.-based CPA who reviews the work, and documented backup coverage. On-site tasks like mail and walk-in tenants stay with your office staff, and we coordinate with them through defined procedures.
How do I know my accounting specialist will actually be available?
Availability is written into your engagement agreement, not left to goodwill. Each client has named contacts, agreed communication channels, and defined response expectations. Dedicated Department clients work with a specialist assigned only to them during agreed working hours, with priority support and documented backup coverage.
Is a CPA actually reviewing our financials?
Yes. CPA oversight is part of every service level, not an upgrade. Your CPA account manager reviews reconciliations and monthly financial statements before they are delivered, investigates exceptions, and meets with you on a defined schedule. The scope and frequency of review are set out in your engagement agreement.
What happens if our accounting specialist leaves?
Your accounting does not leave with them. Your procedures are documented, coverage is planned in advance, and your CPA account manager already knows your books. We handle recruiting, training, and transition. With an in-house hire, all of that falls to you.
Why not just hire our own bookkeeper in the Philippines?
Many excellent accountants work in the Philippines; ours do. The difference is everything around the individual: CPA supervision and review, property management training, documented procedures, quality control, backup coverage, and a U.S. company accountable for the result. Hiring directly means you become the recruiter, trainer, reviewer, and contingency plan.
Will offshore staff have access to sensitive information?
Only what the work requires. Access is granted by you, limited to the systems and permissions in the agreed scope, and can be revoked at any time. We do not take unrestricted control of bank accounts or funds; payments and distributions follow your approval rules. Work is performed under documented procedures with U.S.-based supervision.
How disruptive is it to switch?
Less than replacing an employee. We work inside your existing software, take over in a planned sequence with a defined start date, and review the first close with you line by line. If your books need historical cleanup, we identify that during discovery and scope it separately, so it does not quietly delay the transition.